ewant Open Education Platform Terms of Service and Information Security Policy

Revised on May 20, 2026

Thank you for using the "ewant Open Education Platform" (hereinafter referred to as "ewant"). These Terms of Service include "Service Standards," "Information Security and Personal Data Protection," and "Privacy Policy," designed to protect your learning rights and information security. Please read the following content carefully; by starting to use the services of ewant, you represent that you fully understand and agree to comply with all regulations of these terms.

If you have any questions, please feel free to contact us.。

I. Acceptance and Modification of Terms

This website provides course objects (including but not limited to course information, syllabi, online videos, handouts, assignments, exams, quizzes, announcements, notification emails, and written reference materials) and various services (including but not limited to announcements, email delivery, discussion forum usage, and provision of course information). By entering the platform and starting to use the services, the user represents that they have agreed to, understood, and accepted all contents of these terms. If the user is a minor or a person with limited legal capacity, their legal guardian (such as a parent or guardian) or an authorized educational unit (such as their school, class teacher, or collaborating local government education bureau) must read, understand, and agree to these terms before use. If the user registers or participates in courses through a list uniformly provided by the aforementioned educational units, it is deemed that the unit has obtained the necessary consent.

Modifications: This website reserves the right to modify or change the content of these Terms of Service at any time. Revised terms will become effective immediately upon announcement on the website’s official site or notification via email. Users are advised to stay informed of such modifications or changes at any time. Continued use of the service after any modification or change to the terms constitutes acceptance and agreement to the modified content. If the user does not agree to the modifications, please stop using the service immediately.

Governing Law: The interpretation and application of these terms shall be governed by the laws of the Republic of China (Taiwan). Any disputes arising from these terms or the use of this website's services shall be subject to the jurisdiction of the Taiwan Hsinchu District Court as the court of first instance.


II. Account Rights, Obligations, and Data Security

To register on this website, users must provide a valid email address and password, and ensure the authenticity and completeness of the personal information provided. Users agree not to disclose their registration data to any third party under any circumstances and shall use only a single account for registration. Users shall participate in courses based on the principle of integrity, committing to personally watching the course materials and participating in evaluations; any form of cheating or impersonation is strictly prohibited. In accordance with the Personal Data Protection Act, this website hereby informs users of the following matters regarding the collection, processing, and utilization of personal data:

Purpose and Types of Collection: For the purposes of course management (such as class placement, grade calculation, announcements, newsletters, exam proctoring, certificate production, and meeting the administrative requirements of various schools) and improving the quality of digital learning, this website will collect users' personal data. The types of data include personal information (including but not limited to name, nickname, email address, identity status, school, student ID, department/class, etc.) and course data (including but not limited to test scores, learning records, answer records, and system clickstreams) for interpretation and analysis. The scope of use shall not exceed what is necessary for platform services and educational research purposes.
Usage Period and Parties: Within the duration of the collection purpose or the period required for business execution, partner schools, instructors, and public or private agencies with business dealings may reasonably utilize the data after an application review. If a user participates in a course through a school or a specific project, you agree that this website may provide learning records, grades, and evaluation results to the partner unit or the affiliated school for the purpose of credit recognition or academic management.
Personal Data Rights: To implement the protection of users' right to self-determination over their personal data, according to Article 3 of the Personal Data Protection Act:
(1) This website shall not require users to waive or limit their rights to exercise personal data protection
(2) Users may inquire about, request to view their personal data, or request a copy of their personal data. This website may charge necessary costs in accordance with Article 14 of the Personal Data Protection Act.
(3) Users may request to supplement or correct their personal data; however, according to Article 19 of the Enforcement Rules of the Personal Data Protection Act, users must appropriately explain the reasons and facts.
(4) Users may request to stop the collection, processing, or utilization of their personal data, or request its deletion. However, where required by law or necessary for business execution, this website may decline the user's request.
Prohibited Acts: It is strictly prohibited to obtain others' account passwords or personal data by any illegal means (including but not limited to spreading virus programs, posting URLs embedded with malicious software, using password-cracking programs, or other unlawful methods). Violators will be subject to account suspension and legal action.

III. Information Security Management

For the purpose of website security and stable operation, the following security measures are provided:

1. Firewallsare installed to restrict connections to specific ports and prevent unauthorized intrusion, thereby avoiding illegal use of the website and protecting the rights of users.
2. Intrusion Detection Systems (IDS) are utilized to monitor network traffic and block malicious behaviors. When you browse this Website, the server automatically records relevant paths (such as IP address, access time, browser type, and click records); such records are used only for traffic analysis and system management and do not involve personal identification.
3. Vulnerability scanning software is used to periodically scan for network system weaknesses and perform necessary patches and corrections.
4. Regular data backup operations are performed.
5. Security patches are updated appropriately in accordance with safety maintenance notifications from operating system or application vendors.
6. Users are responsible for safeguarding their individual accounts and passwords, and are suggested to update passwords regularly. If an account is suspected to be compromised, please notify this Website immediately.

IV. User Data and Intellectual Property

Content generated by users during the use of the platform (including but not limited to assignments, tests, discussion forum posts, questionnaires, etc.) and learning records are collectively referred to as "User Data." Users retain the intellectual property rights to their data and agree to grant this website a royalty-free license for educational research and statistical analysis, provided that no personal data is involved.

1. Data Provision: Users are free to choose whether to provide personal data. However, if the information provided is incorrect, this website will be unable to provide course services, issue certificates, or maintain relevant rights. Users agree to grant this website a worldwide, royalty-free, perpetual, and sub-licensable license to use the data for reproduction, adaptation, educational research, statistical analysis, or public display, provided that no personal data is involved.
2. Copyright Protection and Restrictions: Resources on this website are prohibited from improper copying and commercial sale, and relevant registered trademarks and teaching materials may not be illegally reproduced. Without written authorization, users agree:
(1) Not to unauthorizedly copy, reproduce, duplicate, distribute, resell, or engage in commercial activities for personal gain using platform resources or other users' posts and uploaded files.Not to unauthorizedly use the LOGO, signs, or names of this website or its affiliated organizations for activities.
(2) To obtain legal authorization from the original right holder before posting documents (such as audio-visual materials, music, software, etc.) on the platform.
(3) To contact the website in writing to apply for authorization for special needs (such as non-profit academic research, helping the underprivileged, etc.).
3. Community Standards and Sanctions:System administrators have the right to remove inappropriate remarks if the content posted by users involves the following situations; severe cases may lead to account suspension:
(1) Content involving intimidation, threats, or defamation of others' reputations.
(2) Content discussing illegal acts or activities and instigating others to engage in such illegal acts or activities.
(3) Content infringing on intellectual property rights, such as illegal use of copyrighted works, trademarks, or trade secrets.
(4) Content containing improper disclosure of contract secrets and trust documents, etc.
(5) Content containing obscene, pornographic, or excessively bloody and violent text, audio-visual materials, or pictures and their website links.
(6) Content containing advertising products or promoting specific products.
(7) Content infringing upon other users or visitors of the platform (such as discrimination or abuse, ridicule, inappropriate language with sexual harassment, etc., involving race, religion, gender, nationality, disease, physical disability, etc.).
(8) Content violating the law.
4. Fees: Most of the open course resources provided by this website are free of charge. However, a small number of services (including but not limited to physical certification exams, corporate services, special programs, or credit courses, etc.) will incur cost-based fees due to service expenditures. The fee income will be invested in the development of this website and the promotion of the open education movement.

V. Course Services and Disclaimers
The website and instructors reserve the right to adjust course schedules, assignments, tests, or evaluation methods, and have the obligation to notify students as soon as possible.
1. Course Adjustments: Course Completion Certificates" are issued to those who pass evaluations; their validity is determined by the accepting institution. Certificates do not include credit recognition from specific schools, and forging certification documents is strictly prohibited. To prevent accidental withdrawal or malicious score-farming, the learning records of any user who re-enrolls in the same course after withdrawal will be automatically restored.
2. Research Standards: Learning records will be used for group reporting in an anonymous format that does not contain direct identifying information. External institutions requesting research data must apply using the "ewant Data Request Application Form" , clearly stating the purpose of the research, the identity of the researchers, the items of data requested, and the expected analysis results. Data may only be obtained after approval by the center's data analyst and supervisor, and should ideally pass Institutional Review Board (REC/IRB) review.
3. Service Suspension and Termination: The website may suspend, interrupt, or terminate all or part of its services under the following circumstances:
(1) For necessary operations such as relocation, replacement, upgrade, maintenance, or system optimization of relevant hardware and software. The website will announce the suspension on the homepage seven days in advance. However, this does not apply to temporary, urgent, or reasons not attributable to the website (e.g., natural disasters, emergency security threats, line failures, etc.).
(2) Based on operational development, cooperative licensing, excessive maintenance costs, aging hardware/software, or outdated content, the website may terminate or interrupt all or part of the services, including taking down course content and stopping external provision. The website will announce the termination on the homepage thirty days in advance. After termination, students will no longer be able to log in or browse course materials, but may still inquire about course grades and download certificates within three years. For service termination or content removal due to the aforementioned operational or technical reasons, students shall not claim any compensation or damages.
4. Disclaimers:
(1) The website is not responsible for the accuracy or safety of external links, nor can it be held liable for whether external links are trustworthy or harmless. Please proceed with caution when clicking on external links from trusted sources.
(2) The website and its course content are for educational and learning purposes only; learning outcomes are not guaranteed.
(3) The website is not liable for any learning interruptions caused by the user's devices, network environment, or other reasons not attributable to the website.